Via Antonio Meucci 13
Pozzo d'Adda (MI)
20060
NewMascherpa SRL ©2022
VAT No. 07275960966
GENERAL TERMS AND CONDITIONS OF SALE NEW MASCHERPA SRL
These General Terms and Conditions of Sale apply to all sales of goods made by the
New Mascherpa srl, headquartered at via Meucci 13, Pozzo d’Adda, Milan.
ORDERS:
Customer purchase orders are considered irrevocable offers. Each customer order must clearly specify the type of products included in the order.
PAYMENT TERMS:
The prices and payment terms are those agreed upon between New Mascherpa and the customer and must be specified in the order.
ACCEPTANCE OF DRAWINGS AND COMPLIANCE:
Once the order confirmation has been issued, New Mascherpa will send the customer the drawings of the parts or assemblies for dimensional approval.
Production can only begin after such acceptance and the production timeline starts from the date the drawing acceptance notification is sent.
The customer has the right to request further details within 5 days if the drawings cannot be considered sufficient to proceed with their acceptance.
In the event that, once the drawings have been accepted, the component or equipment should differ from what was installed or requested but is in accordance with the drawings, New Mascherpa is considered exempt from any responsibility for non-conformity.
DELAYS:
Any delays do not entitle to compensation or cancellation of commissions, unless specifically defined at the signing of the contract itself.
If, due to the client's responsibility, the goods are not collected within 5 days from the scheduled date, a storage fee of €7.00 + VAT per equipment per day of delay will be charged.
TRANSPORT
Unless otherwise agreed between the parties, the goods travel at the risk and peril of the recipient, therefore New Mascherpa S.r.l. is not liable for any theft and/or damage and/or total or partial shortages. The risk of damage or loss of the product passes to the recipient at the time of shipment of the goods. The goods are shipped insured only if expressly requested by the Customer, with a charge for the related service surcharge.
When the goods are shipped carriage paid to destination, unloading to the ground is not included unless explicitly requested in the contract.
It is important that the Customer, upon receipt of the goods, checks that:
•the number of packages delivered matches the number indicated in the accompanying fiscal document;
•the goods correspond to what is actually indicated in the fiscal document;
•the packaging is intact, not damaged, wet, or otherwise altered or tampered with, including the closing materials/seals (adhesive tape, straps...).
Any damages or discrepancies in the number of packages, as well as any delivery delays, must be immediately reported to the carrier making the delivery by noting "collected with reservation for missing and/or damaged no.... packages" on the appropriate fiscal document and confirmed by email to New mascherpa S.r.l. within eight calendar days. Even if the packaging is intact, the goods must be checked within 8 calendar days of receipt. Any hidden damages must be reported within eight calendar days to New mascherpa S.r.l.. Any report beyond the aforementioned terms and/or by means other than those indicated above will not be taken into consideration. The Customer assumes full responsibility for every declaration. Once the carrier's document has been signed, the Customer may not raise any objection regarding the external characteristics of the goods delivered or the number of packages received.
WARRANTY
We guarantee the proper functioning of our equipment and spare parts by committing to replace free of charge, ex our factory, those parts that become unusable within 2 years due to construction defects or material deficiencies, without any further compensation for damages.
If the customer requests the replacement of a part, or the maintenance of equipment where the switch is installed, the ANIE rates will apply for the intervention and actual travel expenses will be charged.
The warranty is excluded in the following cases:
a) installation, maintenance and use in contrast with the instructions and warnings provided by New Mascherpa srl or in contrast with applicable laws or technical specifications;
b) tampering
c) damages due to natural events or force majeure or in any case not attributable to original defects of the product.
COURSES
The training courses must be paid for according to the terms of the offer.
The cancellation of participation by one or more participants does not entitle to refunds or discounts.
It is possible to change the participant by notifying info@newmascherpa.it up to 24 hours before the event without any additional costs.
The courses take place at our facility in Pozzo d’Adda (MI). Any off-site courses must be quoted separately.
TYPE AND ROUTINE TESTS:
The products are supplied with routine tests. Type tests are provided if requested at the quotation stage. Routine tests are issued in Italian unless otherwise requested.
The issuance of additional documents such as type tests in languages other than Italian or certifications not specified at the offer stage may result in extra costs.
PAYMENTS:
Payments are not recognized unless made directly to New Mascherpa srl. After the agreed payment deadline has passed, current interest will be charged.
LAW:
For any dispute, the Judicial Authorities of Milan are deemed competent.
Doc. of 08/02/2022 (rev.5)
Via Antonio Meucci 13
Pozzo d'Adda (MI)
20060
NewMascherpa SRL ©2022
VAT No. 07275960966